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Testing Our Approach to Faster, Sustainable Services

Article contributed by HM Land Registry – Roger Holdom, Market Strategy Lead   As mentioned in our recent blogs, about what we’re doing to reduce our processing times and our plans for the future, we are exploring every avenue to improve our services to customers. This includes automating our services for updating registered titles, which makes up the majority of the work handled by our caseworkers. To automate our services, we need to adjust how we receive and process applications. At the moment,…

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